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Frequently Asked Questions

Quick answers to common questions

How do I add a new property?
Navigate to Properties > Add New, fill in the property details including address, type, and rental information. You can also upload photos and documents.
Can I collect rent payments online?
Yes! Connect your Stripe or PayPal account under Settings > Payments. Tenants can then pay rent via credit card, debit card, or ACH transfer.
How do I screen potential tenants?
Use our built-in screening tool to run background checks, credit reports, and eviction history. Results are typically available within 24-48 hours.
What happens if a tenant is late on rent?
You can set up automatic late fee calculations and reminder notifications. The system will send automated reminders at intervals you configure.
Can I manage multiple properties?
Absolutely! Our platform supports unlimited properties. You can view all properties in one dashboard and filter by location, status, or other criteria.
Is there a mobile app?
Yes, we have mobile apps for both iOS and Android. You can manage properties, communicate with tenants, and view reports on the go.
How do I export financial reports?
Go to Reports > Financial, select your date range and property filters, then click Export. Reports can be downloaded as PDF or Excel files.
Can I give access to my property manager?
Yes! Under Settings > Team, you can invite team members and set their permission levels (view-only, editor, or admin).

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